Account Deletion Request

If you wish to permanently delete your Almutakamila MPay wallet account and associated data, please send an email to our support team at:

Please include the following details in your email:

  1. Subject: Account Deletion Request
  2. Your full name
  3. Registered phone number associated with your Almutakamila MPay wallet account.
  4. A scan of ID card or Passport
  5. Any additional information that can help us identify your account.

Upon receiving your request, our support team will process it as soon as possible. Please note that deleting your account will permanently remove all your account data and cannot be undone.

If you have any questions or need further assistance, feel free to contact us at the provided email address.

Thank you.